Privacy Policy
Effective date: 08 Nov 2025
Plain-English summary
We collect only what we need to provide courses and support.
We don’t sell your data. You can request, update, or delete your data anytime.
Essential cookies keep the site working; you can manage optional ones via the banner controls in the footer.
Questions? Email [email protected]. UK phone: +44 7480 516 927.
Who we are
StudioLines (“we”, “us”) is the data controller for services provided via cashportal.pro in the United Kingdom.
Contact for privacy matters: [email protected]. UK phone: +44 7480 516 927.
Data we collect
Contact details, course enrolment data, and usage analytics (aggregated). Payment processing is handled by PCI-compliant providers; we do not store card details.
How we use data
To deliver courses, communicate with you, improve content, comply with legal obligations, and maintain security.
Lawful bases
Contract: to deliver the services you sign up for. Consent: for optional communications and certain analytics. Legitimate interests: to operate, secure, and improve our services, balanced against your rights. Legal obligation: to comply with applicable laws and requests from competent authorities.
Retention
We keep personal data only as long as necessary for the purposes described or as required by law. Typical retention: account data for the life of your account; limited financial records for up to 6 years under UK tax rules; support correspondence for up to 24 months to troubleshoot and improve services.
Processors and recipients
We use carefully selected service providers for hosting, payment processing, communications, and analytics. They process data on our instructions and under appropriate contractual safeguards, including data processing agreements and confidentiality commitments.
International transfers
We store data in the UK or EEA where possible. If transferred, appropriate safeguards are applied.
Security
We apply layered security controls including encryption in transit, strict access controls, and continuous monitoring. We train staff in data protection and review suppliers regularly. In the event of a data incident, we will assess risk and notify affected users and authorities where required.
Your rights
Access, correction, deletion, restriction, portability, and objection. Contact us at [email protected].
Children’s privacy
Our services are intended for users aged 16+ unless supervised by a parent or guardian. If we learn we have collected personal data from a child without appropriate consent, we will delete it.
Cookies
We use essential cookies for session management and preferences. See the banner controls in the footer.
Changes to this policy
We may update this policy to reflect changes in law or our services. Material changes will be highlighted on this page. The “Effective date” shows when the latest update took effect.
Complaints
If you are not satisfied with our response, you can raise a complaint with the UK Information Commissioner’s Office (ICO). We encourage you to contact us first so we can address your concerns promptly.
More plain-English answers
Can I use the service without optional cookies?
Yes. Essential cookies are required for core features, but optional ones are disabled unless you consent via the cookie banner in the footer.
How do I request my data or deletion?
Email [email protected] from the address associated with your account. We may ask for limited additional information to verify your identity before fulfilling your request.
Do you sell my personal data?
No. We never sell personal data. We use processors only to operate and improve the service under strict agreements.
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